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Job Description:

We are in search of a dedicated and experienced Support Staff member to enhance our FiveM community. As a support staff member, you'll be at the forefront of assisting our players, addressing community questions, whitelisting players, and managing player support tickets. Your role is pivotal in fostering a positive environment and ensuring the smooth functioning of our server.

Responsibilities:

• Assist players with questions, concerns, and technical issues promptly and professionally.
• Manage the whitelisting process for new players, ensuring a smooth onboarding experience.
• Handle and resolve player support tickets efficiently, providing excellent service.
• Collaborate with fellow support staff and administrators to address complex issues and uphold server stability.
• Stay informed about server features to effectively guide and support players.
• Engage with the community by participating in server events, contributing to an enjoyable gaming experience.
• Uphold server rules and guidelines to maintain fairness and a positive gaming atmosphere.

Requirements:

• Prior experience in a support role within a FiveM server or similar gaming environment is highly desirable.
• Exceptional communication skills to interact respectfully with players and fellow staff members.
• Dedicated availability to fulfill the responsibilities effectively.
• Passion for gaming, especially within the FiveM community, and a commitment to delivering an exceptional gaming experience.

Apply

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Job Description:

We are seeking a dedicated and experienced FiveM Server Admin to join our team. As an admin, you will play a crucial role in ensuring the smooth operation of our FiveM server and creating a positive experience for our players. You will be responsible for enforcing server rules, addressing player concerns and inquiries, and actively monitoring the server to maintain a fair and enjoyable gaming environment.

Responsibilities:

• Enforce server rules and guidelines to ensure fair play and a positive community atmosphere.
• Monitor player activity and address any violations of server rules promptly and appropriately.
• Respond to player inquiries, concerns, and reports in a timely and professional manner.
• Collaborate with other admins and staff members to resolve complex issues and maintain server stability.
• Organize and participate in server events, providing an engaging and entertaining experience for players.
• Maintain a high level of knowledge regarding server features to assist players effectively.
• Provide support and guidance to players, offering assistance with technical issues and troubleshooting alongside the support team.

Requirements:

• Previous experience in a FiveM server administration role or similar position is highly preferred but not required.
• Excellent communication skills with the ability to interact professionally and respectfully with players and staff members.
• Sound judgment and the ability to make fair and impartial decisions in response to player situations and conflicts.
• Availability to dedicate sufficient time to the position and fulfil the responsibilities effectively.
• A passion for gaming, particularly in the FiveM community, and a commitment to providing an exceptional gaming experience

Apply